Nutrition Support Center
Clear answers for nutrition tracking, glucose monitoring, AI meal plans, subscriptions, and your account.
Email support
Direct help from our support team
Common questions
Quick answers to app questions
Privacy first
How we protect your health data
Frequently asked questions
Everything you need to get the most from the app.
Open the Home tab and tap "+ Add Meal" to search our food database and pick your portion size. You can also tap "Scan Meal with AR" to point your camera at the plate and let the app detect foods and estimate calories automatically. You can always edit any detected item before saving.
Head to the Analytics (or Home) tab and tap "+ Log", then enter your reading in mg/dL along with the time. The app instantly shows whether it sits inside the typical range of 70–140 mg/dL and adds it to your daily trend chart.
No. Your Metabolic Profile and Bio Score are algorithmic, non-diagnostic estimates based on the food, glucose and activity data you log — they are not clinical lab results. Always talk to a doctor or qualified professional before making medical decisions.
Go to Settings > Personal Info and tap any field to edit it. Saving new details recalculates your calorie and macro targets right away, so your plan always matches your current goal.
Using your profile and goal, Nutrition generates a daily calorie and macro target plus suggested meals for breakfast, lunch, dinner and snacks. You'll find it under the "Daily AI Plan" tab, and it refreshes each morning as your logs and progress change.
Subscriptions are billed by Apple or Google, so you manage them in your App Store or Play Store account settings under Subscriptions. Free trials renew automatically unless you cancel at least 24 hours before the trial ends.
Email us at support0247@gmail.com with a short description of what happened and, if you can, a screenshot or screen recording. Telling us your device model and app version helps us reproduce and fix things much faster.
Open Settings and choose Export Data to download a copy of your logs, or Delete Account to remove your profile. Deletion is permanent and all associated data is removed from our systems within 30 days.
We typically reply within 24–48 business hours. If your issue is urgent, mention it in the subject line and include as much detail as possible so we can resolve it in the first reply.
Privacy & Data Protection
Your privacy is important to us, especially your health and nutrition data. Review how glucose readings, meal logs, and biomarker data are collected, used, and protected.
App information
Still need help?
We typically reply within 24–48 business hours.